Microsoft Office

Microsoft Office is a suite of productivity applications that includes Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook.  Office has been immensely popular among both individuals and businesses for many, many years. The apps within Microsoft Office are available for completing work and schoolwork, and because of that, Microsoft Office has become the global standard for productivity.

Support

General

Some Technical Tips

If you have a question that is not answered in this section, submit it and we will work to answer and possibly add it to this section.

Tips unique to staff, parents, and students can be found elsewhere on this page.

 

 

Support

Professional Development

Some Technical Tips

If you have a question that is not answered in this section, submit it and we will work to answer and possibly add it to this section.

Tips unique to parents, students, and general can be found elsewhere on this page.

staff at computers

Outlook

Outlook allows you to send and receive email messages, manage your calendar, manage your contacts, and track your tasks.

How do I access email that has been quarantined?

Your quarantine mailbox resides at security portal for Microsoft (https://security.microsoft.com/quarantine?viewid=Email)

End users can access their quarantined messages at any time using this web address. You may be prompted to log into your Microsoft 365 account.  Once in your quarantine messages you will see the list of messages available for review.

entries for quarnatine mailbox

 

When you click on a message, information about the message is displayed. If you click on the three dots, you have options to preview, delete, or block the sender. There is also the option to release the message to your inbox.

box showing options for message maangement

Notifications are also sent daily to staff members if a message is quarantined as questionable or spam.  You can manage those messages directly from the email by either choosing Block Sender, Release,or Review.

email quarantine information

 

 

  • Block Sender – removes the email completely and let’s Microsoft know you do not want emails from that address
  • Release – releases the email from the quarantine mailbox to your inbox.
  • Review – takes you to the your quarantine mailbox: https://security.microsoft.com/quarantine?viewid=Email
How do I check if Outlook is in offline mode?

Microsoft Outlook sometimes gets stuck in offline mode, where a user is unable to send or receive any emails. To visually check if this is the problem, look to the bottom right of the Outlook window where there will be a message that says “Working Offline”  if Outlook is offline.

work offline mssage in outlook To resolve, go to Send / Receive tab, then click Work Offline.

work offline switch

The “Working Offline” message on the bottom right will now change to “Connected to: Microsoft Exchange”.

 

Support

Parents

Some Technical Tips

If you have a question that is not answered in this section, submit it and we will work to answer and possibly add it to this section.

Tips unique to staff, students, and general can be found elsewhere on this page.

parent with child at computer
Support

Students

Some Technical Tips

If you have a question that is not answered in this section, submit it and we will work to answer and possibly add it to this section.

Tips unique to staff, parents, and general can be found elsewhere on this page.

students at computers in library