Contact Us

How can we help you? Use the options below to provide us information about your issue.

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Need Help?

Staff Form

Staff in the division can use the help ticket system to submit support tickets. This allows work to be easily assigned to the right technology support team to address the problem. 

 If you are not automatically logged in to the help ticket system, then click on the Microsoft Azure login button.

Need Help?

Student Form

Students are able to submit a form that will add a ticket to the SysAid system. This allows work to be easily assigned to the right technology support team member to address the problem. 

partial view of student help ticket form showing title, and first field

A student or parent can fill out the form. Information required includes student information (e.g. name, student ID), school, asset tag information if it is regarding an FCPS device, type of problem, and a detailed description (e.g. website URL, YouTube URL)

http://www.fcps1.org/studenthelp