Moxee Hotspot

The Moxee Mobile Hotspot keeps your devices connected and your family engaged! Small and compact with simple setup, you can connect up to 16 Wi-Fi enabled devices. And unlike public Wi-Fi, get the peace of mind of a highly secure, password protected connection. With an easy to read color display and long-lasting battery* you can stay productive throughout the day.


Basic Information


  • Service Provider: AT&T
  • Service Plan: Unlimited data, can throttle to slower speed when 22GB usage/month is reached.
  • Speed Renews: 14th of month

Who do I contact for assistance with the hotspot?

Please fill out the form at


How do I connect to the hotspot?

You can find your Wi-Fi Name and Password any time you need. Just press the power/menu button shortly after the display is on.

  1. Look for the network (SSID) named “Moxee HotspotXX_2.4G” or “Moxee HotspotXX_5G”. The SSID and password information can also be found on the hotspot’s “Wi-Fi Info” screen
  2. Click Connect on your device and enter the password for the SSID.
Moxee hotspots with diagram of labels showing functions
  1. Menu
  2. Signal and Roaming status icon
  3. Network mode icon
  4. Wi-Fi signal icon
  5. Unread message icon
  6. Battery icon
  7. Power button
  8. MicroUSB port
  9. Battery cover
  10. Notch for opening back cover


Frequenly Asked Questions

What information does the Display provide?

The Display provides device status information such as battery, service signal strength, network mode, etc.



How long does the battery stay charged?

    • It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery.
    • The battery discharges faster as additional devices connect to your hotspot.
    • Battery life depends on the network, signal strength, temperature, features, and active connection time.


    How do I perform a power reset on the hotspot?

      • Using the power button: Press and hold the power button for 10 seconds until the Moxee restarts.
      • By replacing the battery: If pressing and holding the power button for 10 seconds does not restart the Moxee, open the battery cover, take out the battery and re-install the battery after 5 seconds. Put the battery cover back and turn on the Moxee by pressing the power button.