Jetpack MHS900L Hotspot

The Verizon Jetpack MHS900L provides a secure data connection for up to eight Wi-Fi-enabled devices simultaneously. Enjoy up to 10 hours of battery power and fast connections with the enhanced chipset.


Basic Information


  • Service Provider: Verizon
  • Service Plan: Unlimited data, throttles to slower speed after 30GB usage/month.
  • Speed Renews: 14th of month
Who do I contact for assistance with the hotspot?

Verizon can provide assistance if you are experience problems with the hotspot.




If you need additional assistance, please fill out the form at


How do I connect to the hotspot?

Your default Wi-Fi Name (SSID) and Password can be found on your Jetpack display upon initial power up.

You can also find your Wi-Fi Name and Password any time you need. Just press the power/menu button shortly when the display is on.


Frequenly Asked Questions

Can you explain the Power/Menu Button

Turn on/off the Jetpack. Shows device menu and information

What information does the Display provide?

The Display provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc.

How long does the battery stay charged?
    • It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. 
    • The battery discharges faster as additional devices connect to your hotspot.
    • Battery life depends on the network, signal strength, temperature, features, and active connection time.


    How do I perform a power reset on the hotspot?
      • Using the power button: Press and hold the power button for 10 seconds until the hotspot restarts.
      • By replacing the battery: If pressing and holding the power button for 10 seconds does not restart the hotspot, open the battery cover, take out the battery and re-install the battery after 5 seconds. Put the battery cover back and turn on the hotspot by pressing the power button.